top of page


These terms and conditions govern your use of 

Please read these terms in full before you use this website - 


Your continued use of this website confirms your acceptance of these terms.

The display of artworks in the online shop does not constitute a legally binding offer; it is a non-binding online catalogue only. The artworks you have selected by pressing the “Add to basket” button are summarised again for you in an order overview at the end of the order process. Here you can review the various information provided during the order process and add to or correct it by clicking the “Change” button. By clicking the button “Buy now”, you send your order details and make a binding declaration to ART IN CONVERSATION that you want to purchase the artworks listed there. We automatically accept your offer upon receipt of your order. Directly after sending the order, you will receive an email with an order and contract confirmation, in which the details of your order are listed again.  

Website access

1.1 It is not necessary to register with us in order to use most parts of this website. However, particular areas of this website will only be accessible only if you have registered.

Use of website

1.2 This website may be used for your own private purposes and in accordance with these terms and conditions.

1.3 You may print and download material from this Website provided that you do not modify or reproduce any content without our prior written consent.

Website uptime

1.4 All reasonable measures are taken by us to ensure that this website is operational all day, every day. However, occasionally technical issues may result in some downtime, and accordingly, we will not be liable if this website is unavailable at any time.

1.5 Where possible we always try to give advance warning of maintenance issues that may result in website downtime, but we shall not be obliged to provide such notice.

Visitor provided material

1.6 Any material that a visitor to this Website sends or posts to this website shall be considered non-proprietary and non-confidential. We shall be entitled to copy, disclose, distribute or use for such other purpose as we deem appropriate all material provided to us, with the exception of personal information, the use of which is covered under our PRIVACY POLICY

1.7 When using this website you shall not post or send to or from this Website any material:
(a) for which you have not obtained all necessary consents;
(b) that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offense, give rise to civil liability, or otherwise is contrary to the law in the United Kingdom;
(c) which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.

1.8 We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach of Paragraph 1.7.

Links to and from other websites

1.9 Throughout this website you may find links to third-party websites. The provision of a link to such a website does not mean that we endorse that website. If you visit any website via a link on this website, you do so at your own risk.

1.10 Any party wishing to link to this website is entitled to do so provided that the conditions below are observed:
(a) you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing;
(b) you do not misrepresent your relationship with this website; and
(c) the website from which you link to this website does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party.

1.11 By linking to this website in breach of clause 1.10 you shall indemnify us for any loss or damage suffered to this website as a result of such linking.


1.12 Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times, we do not guarantee that all material is accurate and, or up to date.

1.13 All material contained on this website is provided without any or warranty of any kind. You use the material on this website at your own discretion.

Exclusion of liability

1.14 We do not accept liability for any loss or damage that you suffer as a result of using this website.

1.15 Nothing in these terms and conditions shall exclude or limit liability for death or personal injury caused by negligence which cannot be excluded or under the law of the United Kingdom.


1.16 The price of the artworks is stated online and includes VAT. Shipping costs are not included in the price and will be charged in addition to the price in each case. In case of a PayPal payment, you will be automatically redirected to PayPal after completing the order process. The process of payment is then governed by the terms of PayPal. The buyer pays the sale price by credit card, by debit, upon making the order (pre-payment).


1.17 Usually your order will be processed within 5 days.

1.18 Unless agreed otherwise, delivery will be to your address or to the delivery address specified by you. The delivery time is approx. 10 working days. International orders can sometimes take up to 14 working days weeks to be delivered.

1.19 Free Shipping is only valid on certain items. Items that are not labeled with free shipping may incur a shipping charge. 

Cancellations, returns and refunds

1.20 All customers have the right to cancel their order under the Consumer Contracts (Information, Cancellation & Additional Charges) Regulations.

1.21 Your right to cancel an order for goods starts the moment you place your order and ends 14 days from the day you receive your goods.

1.22 To meet the cancellation deadline, please notify us via email or phone about canceling the order before the cancellation period has expired.

1.23 If you are in possession of the goods you are under the duty to retain them and take reasonable care of them. You must send the goods back to us to our contact address at your own cost (unless we delivered the item to you in error or the item is damaged or defective) as soon as possible once you have canceled the order.

1.24 We reserve the right to make a charge not exceeding our direct costs of recovering the goods if you do not return the goods or return them at our expense.

1.25 To exercise your right to cancel, you must inform us by e-mail at or by Post at ART IN CONVERSATION, 198 Cheesemans Terrace, W14 9XT, London, UK, of your decision to cancel in a clear, written statement (by letter or e-mail, for instance).

1.26 Once you have notified us that you wish to cancel the order, any sum debited to us will be refunded to you. Your refund will be made within 30 days of you telling us you have changed your mind.

1.27 We shall bear the costs for returning products if the products are faulty or misdescribed if you are ending the contract because we have told you of an upcoming change to the product or these terms, a delay in delivery due to events outside of our control, or because you have a legal right to do so as a result of something we have done wrong.

1.28 In all other circumstances (including where you have exercised your right to change your mind), you shall bear the direct costs for returning products. We may make deductions from the price of the products when refunding you if you are exercising your right to change your mind. We may reduce your refund of the price (excluding delivery costs) to reflect any reduction in the value of the product if this has been caused by your improper handling of the products.

1.29 You do not have the right to change your mind in respect of any “Custom Finish” Artworks or made to measure artworks, as these artworks are produced to your individual specifications. You are responsible for ensuring that these specifications are correct.

1.30 In addition you will lose your right to cancel if you:
(a) unseal goods that are not suitable for return if they are unsealed, due to health protection or hygiene reasons.
(b) combine goods with other goods after delivery so that they become inseparable.

Law and jurisdiction

These Terms and Conditions are governed by English law and you can bring legal proceedings in respect of the goods in the English courts. If you live in Scotland, you can bring legal proceedings in either the Scottish or English courts. If you live in Northern Ireland, you can bring legal proceedings in respect of the goods in either the Northern Irish or the English courts.



Last update: 08.03.2021

bottom of page